PCI
Compliance

PCI
Compliance

Remove risk from voice payment processing and descope your contact center with live agent and IVR solutions.
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Voice and data recording solutions

Voice and data recording solutions

No hardware, no applications, no SIMs to weigh your business down. Just secure, flexible call recording, storage and analytics in the cloud.
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Interaction analytics solutions

Interaction analytics solutions

Understand every conversation and interaction – and use it to build a better, more secure business.
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Platform
Get cloud-enabled solutions

Platform
cloud-enabled solutions

Set your business free with our platform-as-a-service.
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Global cloud-based solutions
for all your enterprise communications

Capture
Capture

all voice and data
communications
and interactions

between employees, with customers, on any device, over any media channel, anywhere in the world – as they happen.

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Store
Store

communications data
and call recordings
securely

in policy-enforced on-premise data centers or in the cloud.

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Analyze
Analyze

all communications
in real-time or across
all time

using centrally-set parameters or the very latest interaction analytics.

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Consume
Consume

Event driven
integration

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Only pay for what
you use

Scale up or down to manage traffic peaks or changing business needs

World leading
security

Cognia’s Communications Intelligence Platform is PCI DSS Level 1 compliant

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Truly global
coverage

With resilient and compliant local delivery across 22 territories worldwide

Bold. Secure. Empowering.

Established in 2005, Cognia develops scalable and secure communications intelligence solutions for enterprises and contact centers. Cognia enables organizations to control, capture and analyze their communications, anywhere in the world, easily and at low cost. Reducing risk while enhancing customer service, business intelligence and growth.

In 2013, Cognia became the world’s first cloud service provider to achieve QSA-validated PCI DSS Level 1 compliance for its global cloud telephony and payment service platform.

Our Accreditations

  • Greater flexibility and lower cost than on-premise solutions
  • Rich, real-time and legacy data capture and analysis across media channels
  • Removes enterprise risk and boosts customer service
  • Supports local to global business and regulatory needs through a single platform

Hundreds of customers.
One Cognia Platform.

  • Viking River Cruises
  • Vodafone
  • SSE
  • Investec
  • Cowen Group
  • Gatehouse Bank
  • BGC
  • Centrica
  • ITG
  • BMO

Learn how Cognia can help your business. Find out more