Transforming communications compliance, analysis and productivity
Cognia helps financial institutions comply with regulations such as Dodd Frank, MIFID II, retail organizations ensure service excellence, and telecoms companies provide their customers with innovative value-added services — without the cost, complexity or inflexibilities of on-site or hosted solutions.
Record conversations across any medium and any location, whether mobile, landline or desktop; voice, video, SMS, MMS, messaging or social.
Securely store and manage recorded media and associated call data in line regulatory, governance and operational requirements, worldwide.
Quickly pinpoint the communications that matter: Investigate across voice and text using advanced analytics, search, tagging and alerts.