Unlock the value of communications intelligence

Cognia helps organizations address some of their most pressing compliance, service-assurance and productivity challenges.

Used by businesses in sectors such as finance, energy, healthcare and retail, Cognia’s global communications-intelligence platform transforms the cost and ease of capturing, storing and analyzing mobile, fixed-line and digital interactions.

Harnessing the Cognia Platform, organizations small and multinational alike, comply with industry regulations, protect brand equity and empower staff to work more effectively — replacing the high capital and support costs, and complex rollouts of on-premise systems with flexible, pay-as-you-use services aligned to business needs.

Built on a global cloud infrastructure and supported by multiple network operators, the Cognia Platform provides resource-intensive analytics and storage processes on demand, simplifying communications compliance and monitoring staff where ever they work. Its open application framework frees users to leverage existing systems investments or embrace best-of-breed technologies, maximizing the value buried within their business interactions.

Recordings, risks and requirements

Use Cognia Network Mobile Recording to remain compliant with Dodd-Frank, CTFC, FCA, MIFID II, HIPAA and other business-conduct regulations.

Cognia’s award winning cloud platform

Infinitely flexible and scalable

The Cognia platform provides you with on-demand, dynamic scalability, removing capacity constraints of traditional solutions, supporting your business locally or globally in minutes.

Create actionable intelligence

Use optional built-in tools and rich, open APIs, to investigate voice and digital communications swiftly and smartly.

Risk resilience

Cognia’s cloud architecture enables the platform and solutions to function with automatic failover and self healing for continuous business processes.

Certified and secure

Cognia is ISO 27001:2013 certified and a PCI DSS Level-1 accredited solution provider — the first company in the world to achieve this on a global platform.

Communications Intelligence Platform

The Cognia Platform represents a step-change in communications intelligence. Enterprises in finance, travel, telecoms, energy and healthcare, from SME to multinationals, are complying with industry requirements, protecting brand equity and improving workforce productivity — without the high up-front capital and support costs, and complex rollouts of on-premise systems.

Read More

CIO Review Selects Cognia as One of the 20 Most Promising Contact Center Technology Solution Providers for 2015

“Cognia has been on our radar for some time for bringing innovative solutions to the contact center technology space, and we are thrilled to showcase them this year,” said Harvi Sachar, publisher and founder of CIO Review. “Cognia offers unique propositions for PCI compliance with secure cloud solutions that benefit its customers around the globe, and we’re excited to have them featured on our top companies list.”
mautic is open source marketing automation